Unless indicated otherwise, these URLs apply to SendPro C Lite, SendPro C, SendPro+, SendPro C Auto. This includes being free of any SSL packet inspection, web filtering devices or software monitoring. The URL hostnames must be accessible from the device, without any obstructions. This is only used on the account creation page.If you have extensive network security restrictions, your IT or network administrator may need these specifications to prepare for the installation. SureTrend Cloud is the website with the SureTrend Could web application. For more information regarding the ports and network protocols, click here. TeamViewer is installed and can be used for remote support. Controlled in Settings/General/Date, set to internet by default. Network Time Protocol (NTP) only used for Date & Time source. Network Ports, Protocols, and IP Address EnSURE Touchįor syncing data and software updates. It is not active unless the user navigates to the Support screen and requests remote support. The EnSURE Touch comes with TeamViewer remote support client installed. This can be changed to use or not update the RTC. Android will use NTP to keep the RTC current by default. This helps maintain the RTC during battery swapping. There is also a super capacitor to maintain the RTC for 2 hours if the battery is removed or drained to 0. The EnSURE Touch has an onboard real-time clock (RTC) to maintain the time on the instrument. The software is downloaded over https from Time Service The application software size is about 5,000 KB. If the EnSURE Touch is not connected to the internet and can’t reach SureTrend Cloud it will not update the application software.
The EnSURE Touch does not need to be registered with SureTrend Cloud to get software updates. The EnSURE Touch will update its application software over the internet. However, when the EnSURE Touch is instructed to sync with SureTrend Cloud it will use the ports and protocols listed below. At no time does SureTrend Cloud try to reach the EnSURE Touch instrument unsolicited. The EnSURE Touch must have an internet connection to reach SureTrend Cloud. When the EnSURE Touch is registered with a SureTrend Cloud account it will sync with the SureTrend Cloud server when instructed to do so.
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